Shipping & returns
All orders are shipped with trackable shipping and the tracking number will be sent to you via email as soon as your order has been dispatched from our warehouse.
Estimated Shipping Times:
These are approximate shipping times. We cannot guarantee an item will be delivered within these timeframes. For assistance with shipments that exceed the above timeframes, contact us and we’ll be happy to assist!
Our return policy
Our Returns Policy allows for returns up to 30 days upon delivery.
Returned products cannot be used, altered, or washed. The doll must be returned in its original condition, and accompanied by its original packaging. Original shipping fees are not refundable. Customer is responsible for any return shipping costs.
Returns may take up to 5-7 days for processing once the package has been delivered.